Seasonal Retail Lab Technician

About the Position

Golf Pride® Grips, Played by 80% of Tour Players, aims to further strengthen our brand with the
assistance of a Seasonal Retail Technician to assist our Lead Tour Technician in the Retail Lab.

Submit your resume to to be considered.

Apply Here


Golf Pride has opened their first ever Tour Authentic Grip Experience at its Global Innovation Center
(GIC) in Pinehurst, NC and is looking for an associate tech to assist the lead tour technician in the lab.
The associate tech is responsible for provide exceptional service to consumers visiting the GIC and Retail
Lab as well as provide support in various capacities to the Tour Tech and Consumer Experience team.
The associate tech will assist with consumer grip selection process, various install steps, research
collection/testing and other tasks to support the retail experience.

Retail Experience Support

  • Contribute to install efficiency: tasks including but not limited to, removing grips & tape,
    install new tape and grip, restocking supplies, and assisting customer service needs
  • Provide grip size and model recommendations according to consumers’ needs
  • Supports workflow for all services to achieve quoted turn-around times to meet consumers needs
  • Uphold company standards for merchandise and product presentation to meet the standards of the best golf grip brand in the industry
  • Assist with inventory restock, counts and movements
  • Processing various retail transactions, such as returns, discounts and general transactions
  • Identifying low-stock or out-of-stock items and supplies in the Retail Lab and notifying team lead
  • Following procedures and processes for consumer interactions, club intake information and regripping process
  • Addressing customer concerns and resolving them promptly to the customer’s satisfaction
  • Provide support in consumer research in the fitting studio with tasks including but not limited to staging demo clubs for consumers & execute tests directed by research lead.
  • Maintaining the Retail Lab and surrounding area in a clean, professional presentation at all times.
  • Staying current with new golf technologies and ever-changing equipment features and incorporating product knowledge into customer recommendations.
  • Willing to learn and adhere to evolving processes and procedures implemented by the consumer experience manager

General Golf Pride Support

  • Supporting Golf Pride overall consumer experience needs from phone calls to in person to
    GIC visitor support
  • Occasional event support with set up of tents, displays, testing equipment, etc. for marketing or community events (evenings or weekends possible)
  • Ensure Retail Lab, Fitting Studio and surrounding consumer experience areas are always clean and presentable
  • Welcome guests and visitors to Golf Pride with a level of hospitality that enhances our brand

Basic Qualifications:

  • Moderate to Advance knowledge of golf and golf club repair services
  • 1 year Retail associate experience
  • High School Education
  • Ability work in the United States without company sponsorship

Preferred Qualifications:

  • 2 years of work experience within consumer products industry
  • Basic Understanding of swing mechanics, club fitting and product knowledge paired with golf skills, knowledge and terminology
  • Excellent interpersonal and verbal communication skills
  • High energy for interacting with consumers in multiple scenarios
  • Association with the PGA

Position Criteria:

  • Comfortable working in a fast-paced environment and able to manage multiple tasks
  • Professional image with the ability to interact comfortably with senior executives and tour players
  • Time management and organizational skills
  • Regularly required to sit or stand, bend and reach and lift up to 30 lbs

Submit your resume to to be considered.

Apply Here